fonegiant

My order was fulfilled within a week and was exactly as described. However, other than an automated email accepting the order there was no other communication from them despite their promise to advise when it had been shipped. I emailed them twice to ask them to confirm that they intended to fulfil the order but there was no response. Would have given 5 stars if the communication was better.

Barbara S., Llandudno, Conwy. 14/04/2018 I found what I wanted easily - the site was easy to navigate and made my shopping experience very easy and stress free. My Phone was delivered quickly, and in good order, although reconditioned it is in very good condition, and the price was within my small budget. My only concern was that I didn't get the free EE SIM as promised, but that was no real hassle I just contacted EE and ordered one.

DO NOT BUY FROM HERE!!!!!. I bought a Samsung note 3 after one week it stopped charging. So I emailed them and complained. They said they would send a new one out to me. I sent the phone back at my own expense. The company then proceed to send me back the same phone saying they had fixed it. Nothing had changed. Phone was still not charging I believe they didn't even look at it because it was so obvious it wasn't working. I then sent the phone back, again at my own expense. I then proceeded to ask for a refund as it had only been two weeks and the phone came with a 3 month warranty. The company did not give me a straight answer and I have now sent numerous Emails requesting a refund and they have not responded so I'm left with no option but to pursue my refund through the small claims court. The company is a joke and have zero customer skills. I have been more than fair with them as this has been going on over a month now and is still not resolved. So if you are reading this don't spend a penny here..take your money elsewhere this place is awefull.